** INTERNATIONAL ORDERS: WE ARE NOT RESPONSIBLE IF ANY REFRIGERATED PRODUCT THAT WE SHIP TO YOUR COUNTRY IS HELD UP BY CUSTOMS OR ANY OTHER AGENCY CAUSING DELAY IN DELIVERY OF YOUR PACKAGE.
** UNITED KINGDOM ORDERS: ONCE YOUR ORDER ARRIVES IN THE U.K., YOU MAY TRACK YOUR SHIPMENT BY CONTACTING PARCEL FORCE (44 191 512 7003) AND PROVIDING THEM WITH THE USPS TRACKING NUMBER WHICH WE PROVIDE ON YOUR SHIPMENT CONFIRMATION. IN MANY CASES, SHIPMENTS ARE HELD DUE TO CUSTOMS CHARGES WHICH ARE DUE UPON ARRIVAL BEFORE BEING RELEASED FOR DELIVERY.
** ALL PROBIOTICS REQUIRING REFRIGERATION ARE SHIPPED WITH AN ICE-PAK TO KEEP THEM AS COOL AS POSSIBLE DURING TRANSIT.
During the shipping process, packages shipped with an Ice-Pak may arrive with the Ice-Pak already melted. We anticipate this may happen and encourage you to refrigerate your probiotic upon arrival. There is no cause for concern, because all Kirkman probiotic products are formulated with substantial overages to ensure stability through the best buy date. We thank you for your understanding.
